All alerts will be posted here and will also appear on our twitter account. 

Service Alert

Service Alert

CORONAVIRUS UPDATE ON TIMETABLES

Wed 18th March - Sat 11th April 2020

Hi Everyone quick update 15.30pm 27th March 2020.

We will be operating the revised timetables for the duration of the 3 week stay at home period we are currently in. PLease check this website the current timetables are shown

If you have any concerns or need any guidance please call 01263 712800 and speak to Ian our customer services manager 9am to 5pm Monday to Friday only.

WE WILL NOT BE RUNNING ANY BUS SERVICES ON SUNDAYS EFFECTIVE FROM 22ND MARCH 2020 UNTIL FURTHER NOTICE.

We will be running reduced services for the Monday to Saturday timetables, these are now available on the buses and on our website.

We have also updated as many of the main bus stop points as possible, and of course you can always call us for information on: 01263 712 800.

We are sorry that this has had to happen but have done everything we can in the current situation to minimise disruption to our services.

Thank you for your understanding, and we hope to be back to normal as soon as possible.

BIG THANKYOU TO NORFOLK COUNTY COUNCIL - ALL OAP CONCESSIONARY PASSES WILL NOW BE VALID 24 HOURS A DAY 7 DAYS A WEEK FROM TODAY SAT 21ST MARCH UNTIL FURTHER NOTICE.

Great News For Local Authority Bus Pass Holders

Sat 21st March - Sat 11th April 2020

From Monday 23rd March 2020 Sanders Coaches Ltd will be accepting local authority bus passes all day on all of its bus service, the 09.30 limit has been lifted until further notice and this will hopefully enable older and more vulnerable people to get to the shops for supplies before the shelves are emptied.

EMERGENCY TIMETABLE IS STILL IN USE

Fri 27th March - Fri 3rd April 2020

Good morning all,

Please remember that we are still running from the emergency timetables, these can be found on our buses, on this website or by calling us on 01263 712 800 where we will do our best to answer your enquiries.

BE SAFE, STAY SAFE, FOLLOW GOVERNMENT ADVICE.

SOCIAL DISTANCING

If you have to use public transport spread out and sit as far apart from other passengers as possible.

AVOID USING CASH PAYMENTS

If possible please pay for your service by contactless credit/debit card or with your mobile device IE: Apple Pay

CONCESSION CARD HOLDERS

If you have a senior citizens or disabled persons concession card issued by your local authority in England, remember that these can be used all day until further notice, you DO NOT have to wait until after 09.30 for free travel, our ticket machines have been set up to accept them.

BE KIND TO OUR STAFF

Our drivers and our telephone staff are there to help as best they can, they too are going through the same difficult time as you are but trying to keep essential services running as best they can during this time, physical and verbal abuse will not be tolerated, neither will it improve the situation that we are all in.

SOCIAL ISOLATION

As per Government advice, only go out if you have to for essential reasons IE: food shopping or to collect medication.

Stay Safe, Stay Friendly, Look After Each Other, And Hopefully We Will All Soon Be Able To Look Back On This Period As History.

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